if you do not read the script down to the last word you will be penal. They do offer incentive for doing well on your call monitoring each month. Prepare to get cursed out when you can't give them $100 boost on the their card! The day to day you are mainly fielding calls from broke people with terrible credit trying in inch out every dollar on their high interest plastic to make poor life decisions. Most of the class was spent combating IT issues which left us under prepared into the field. Requirements, activities, duties, and responsibilities may change at any time with or without notice.Firstly, the training class was very unorganized - puzzled why doing an in person / hybrid training would be both sufficient and practical. Complete job description available upon request. Please note this job description is not designed to cover or contain a comprehensive listing of requirements, activities, duties, or responsibilities that are required of the employee for this job.
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